Methods of ordering your Repeat Prescriptions
Please allow at least 48 hours from request on a weekday
- Prescriptions can be requested after 10 am when the phones are quieter. You can also request your prescription at the reception desk when you attend the surgery.
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- SystmOnline – Click here to use our online system
NHS Login
Please Note
If you need medication that is not on your repeat prescription list you will need to make an appointment to see the doctor.
Prescriptions are sent electronically to your preferred Pharmacy, some prescriptions can be picked up from Charles Berry House.
Please allow 48 hours from receipt of your request before collecting your repeat prescription (excluding weekends).
HRT Prepayment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.